Looking to streamline your taxi operations while drastically cutting overhead costs? Our UK-focused taxi call centre, offers seamless 24/7/365 service, managing everything from customer calls to driver workflow. Using the cutting-edge iCabbi platform, we handle automated bookings, dispatch work, and cover all or part of the day’s operations based on your business needs.
Let us handle the day-to-day operations, freeing you to focus on growing your business. With our help, you’ll save time, money, and stress, all while enhancing your customer experience.
With extensive experience in the UK taxi industry, I’ve designed this service to handle the time-consuming tasks of customer calls, automated bookings, and driver dispatching. We work closely with you to ensure your business runs smoothly, while you focus on growth.
The iCabbi platform automates and optimizes key functions such as booking, dispatch, and driver management. It enhances efficiency, reduces human error, and improves customer experience. With this advanced system, you’ll see greater operational flexibility and real-time insights into your business.
Our service drastically reduces your overheads, allowing you to run your taxi company more efficiently and cost-effectively. You get the benefits of a professional, fully staffed call centre at a fraction of the cost of managing it yourself.
At Pro - Rides, we are dedicated to transforming the taxi industry through innovative solutions and expert management. My name is John Spencer, and with over 25 years of experience running a large taxi company, I have a deep understanding of the unique challenges faced by operators in this competitive landscape. That’s why I’ve established our UK-managed call centre, designed to help businesses like yours cut costs while maintaining exceptional service quality.
We leverage the power of the industry-leading iCabbi system to automate and optimise key operations, including customer calls, bookings, and driver dispatching. This integration not only enhances efficiency but also significantly reduces the potential for human error, resulting in a better experience for both your team and your customers. With real-time insights and operational flexibility, you’ll have the tools needed to make informed decisions and drive your business forward.
Our services are tailored to drastically lower your overheads, allowing you to operate more efficiently without compromising on quality. By outsourcing your call centre needs to us, you gain access to a fully staffed, professional solution at a fraction of the cost of managing it in-house.
We pride ourselves on providing premium quality support at affordable rates, available 24/7, 365 days a year. Whether you require full-time or part-time assistance, we are dedicated to taking care of the day-to-day operations so you can focus on what truly matters—growing your business.
Let Pro - Rides be your partner in automating, optimising, and elevating your taxi operations. Together, we can transform your business and help you thrive in today’s market.
Switching to Pro Rides Call Centre solution has been one of the best decisions for our taxi business. The integration with the iCabbi system has streamlined our operations, from automated bookings to real-time driver management. Our customers love the improved response times, and we’ve seen a noticeable reduction in errors. Plus, the cost savings are incredible—we’re now able to run a more efficient service at a fraction of the previous cost. I highly recommend this service for any taxi company looking to enhance performance without the high overheads.
Working with John Spencer’s team has drastically reduced our overhead costs without sacrificing service quality. Their 24/7 call centre, powered by the iCabbi system, takes care of everything from customer bookings to dispatching drivers. We’ve not only saved money but also improved our operational workflow. The professionalism and expertise of John’s team make them a crucial part of our success. I can’t recommend them enough.
Pro Rides call centre solution has completely transformed the way we run our taxi business. The iCabbi system integration has taken all the hassle out of dispatching and managing bookings, allowing us to operate more efficiently than ever before. The flexibility to choose full-time or peak-hour support means we only pay for what we need, which has saved us a huge amount on overheads. It’s like having a dedicated team at a fraction of the cost. I couldn’t be happier with the results.
For more information about the comprehensive services we offer or to express your interest, please complete the form below. Our team is committed to responding promptly to your inquiry, ensuring you receive the information you need as soon as possible. We look forward to assisting you and discussing how our solutions can benefit your taxi business.
